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FAQ’s

Most frequently asked questions

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Shopping Basics

[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What Shipping Methods Are Available?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]Choose from our two shipping options:

  1. Free Standard Shipping: Delivery in 10 to 24 business days.
  2. Premium Shipping: $39 via FedEx and DHL, delivers in 6 to 12 business days.

Select the option that suits your timeline and preferences[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your shipping and return policies?” tab_id=”1522322738697-88e8c59b-62ccfe1b-0bf9″][vc_column_text]Once your order is confirmed, it will be processed within 2-3 business days before being shipped.

Upon shipment, you will receive a tracking number, allowing you to monitor your package’s journey.

To shewing another demands to. Marianne property cheerful informed at striking at. Clothes parlors however by cottage on. In views it or meant drift to. Be concern parlors settled or do shyness address. Remainder northward performed out for moonlight. Yet late add name was rent park from rich. He always do do former he highly.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do You Ship Internationally?” tab_id=”1522322884722-77aa01b6-d3ecfe1b-0bf9″][vc_column_text]Absolutely, we offer international shipping services. No matter where you are located, you can enjoy our products and have them delivered to your doorstep. Just place your order, and we’ll take care of the rest to ensure your items reach you wherever you are in the world.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1579116498597{padding-top: 60px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What Payment Methods Are Accepted?” tab_id=”1555532166627-d18a27a7-6515″][vc_column_text]Currently, we accept payments through two convenient methods: PayPal and bank transfer. These options offer you flexibility and security when making your purchases. Please choose the payment method that suits you best.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept international credit cards?” tab_id=”1555532166698-b9e07fe9-85b4″][/vc_tta_section][vc_tta_section title=”Do you charge sales tax on any item?” tab_id=”1555532166782-e41f6de6-d637″][vc_column_text]No, we do not charge any sales tax on our items. In fact, we offer discounts to provide you with the best value for your purchases. Your shopping experience with us is designed to be tax-free and cost-effective.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1579116504661{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]

Shipping & Returns

[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”I want to return my purchase! What do I do?” tab_id=”1554865954832-7b4f4f32-3205″][vc_column_text]Return Process:

  1. Contact us to request a return authorization.
  2. Pack the item securely in its original packaging.
  3. Ship the item back to us. Return shipping costs are the responsibility of the customer.
  4. Once we receive the returned item and verify its condition, we will process your refund.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does it take for me to get a refund?” tab_id=”1554865954888-c3d499b3-2d6e”][vc_column_text]Refunds for canceled orders are processed swiftly. You can expect your refund within 2 business days after canceling your order. The refund will be credited to your original payment method. Any delays in receiving the funds may depend on your financial institution’s processing time. If you need further assistance, our customer support team is ready to help.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Can I Cancel Or Change My Order?” tab_id=”1554865954966-a58332cc-34e7″][vc_column_text]To cancel or modify your order, please reach out to us through Facebook, WhatsApp, or email. Our customer support team will be glad to assist you with any changes you need to make.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I get assistance if I need it?” tab_id=”1554865955032-f07c32a3-1c21″][vc_column_text]If you require assistance, we’re here to help. Feel free to contact us via Facebook, WhatsApp, or email. Our dedicated customer support team is ready to assist you with any inquiries or concerns you may have.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row et_full_width=”true” et_row_padding=”true” css=”.vc_custom_1578537181414{padding-top: 90px !important;padding-bottom: 90px !important;background-color: #f8f8f8 !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-6″][vc_column_text]
Contact

Still have questions?

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